Program Management
Successfully Managing a Group of Related Projects
This course is also part of the Advanced Project Management Certification: The Kerzner Approach®
to Best Practices (APMC®) curriculum. For more information, see page 30.
Program managers coordinate the efforts of
marketing groups, project teams, product
delivery, support, operations and people
from other functional groups, including
multiple suppliers and business partners.
Their goal is to ensure that proposed business
changes, complex products and processes
are implemented to deliver on the programs’
strategic benefits and objectives.
The goal of this course is to equip you with the
necessary knowledge, skills and techniques
to set up, plan, manage and control programs
based on the most recent PMI® Standard for
Program Management. You will learn and
apply the principles of program management
through a case study and up to thirteen
exercises.
Prerequisites
We recommend that participants have
between three and five years of project
management experience. Additionally, PMP®
certification - or a good working knowledge
of A Guide to the Project Management Body of
Knowledge (the PMBOK® Guide) - is also
desirable.
Course Level
Advanced
Who Should Attend
You should attend if you plan, control or
manage the execution of complex projects or
programs made up of multiple projects often
with operational activities. Roles of suggested
participants include: IT application managers,
product managers, event managers and
consultants. Others who can benefit from this
course include those who manage projects
within programs, aspiring program managers,
portfolio managers, program management
officers, project management officers,
functional managers, marketing directors,
consultants or researchers.
What You Will Learn
You’ll learn how to:
Describe the project management process
and its benefits
Use project management vocabulary and
terminology
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Identify the characteristics of a successful
project
Create an initial project plan
Identify and perform the major aspects of
project initiation, project control and close-
out
Identify and describe cultural change issues
in implementing project management
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Performance Focus
What a program is, how it fits within a
project/program portfolio and how it differs
from portfolios and projects
How to: structure a program; create
a program board to ensure effective
governance; sequence projects; estimate,
schedule and optimize resources; set up
communication, collaboration and reporting
structures; and coordinate ongoing
operations with various projects
How to align program objectives with those
of the organization, as well as with the
community within which it will operate and
produce results
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Course Overview
Getting Started
Introductions
Course structure
Course goals and objectives
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Project Management Context and Concepts
Programs, projects and portfolios: what they
are and how they relate
Program management and program
managers: managing complex efforts to
realize benefits
Benefit management
Stakeholder management
Governance: program management office
and program boards
The Standard for Program Management
overview
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Program Management Life Cycle
The difference between program life cycle
and program management processes
Characteristics of program life cycle
Benefit management and program life cycle
Program governance and program life cycle
Five phases of program life cycle
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Initiating the program
Authorizing constituent projects
Initiating a team
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Planning the Program
The program management plan
Interface and transition planning
Planning program scope, schedule, cost,
resources and quality
Planning program communication, risk and
procurement
Planning measurement and performance
evaluation
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Executing the Program
Directing and managing program execution
Acquiring and developing the program team
Performing Quality Assurance and
information distribution
Managing procurement activities
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Monitoring and Controlling the Program
Program integrated change control
Monitoring and controlling program work
Controlling program resources, scope,
quality, schedule and cost
Controlling program risks, issues,
communication and contracts
Measuring benefits realization
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Closing the Program
Closing the program
Closing components
Closing contracts
Interim and post-program reviews
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Summary
What did we learn, and how can we
implement this in our work environments?
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Want this course delivered onsite to your company or team? Enhance the class experi- ence by adding real-world simulation into the mix. Highly interactive and experiential, IIL’s imulation integrates proven learning theory with leading-edge computer technology and game-based simulation techniques to deliver lasting benefits. Read more about PM simulation on page 18. Incorporate Simulation into this Course
Take advantage of the flexibility, customization, focus and control that onsite training offers and let us tailor a course or program to align with your
company’s mission, values and unique business needs. We can deliver any course to your team or organization in a private format - at your location, at
one of our training sites or in a virtual setting. Email us at onsite@iil.com for a free consultation today or visit www.iil.com/onsite for more information.
VIRTUAL CLASSROOM: Dynamic and fully interactive, a live, online version of this course is led by an instructor and conducted in real time.
#8851 / Four 3-hour sessions
CEU Credits: 1.2 / PDU Credits: 12
Price: USD 850
TRADI TIONAL CLASSROOM: Engage with our instructors and a diverse group of peers in a Traditional Classroom version of this course.
#5035 / 2 Days
CEU Credits: 1.4 / PDU Credits: 14
Price: USD 1295
ON-DEMAND LEARNING: Set your own pace with a recorded online version of this course and log on when and where you learn best.
#PA8851 / Four 3-hour sessions
CEU Credits: 1.2 / PDU Credits: 12
Price: USD 850
