Project managers are routinely charged with leading challenging and complex projects. Over the course of a project life cycle, they have to deal with a wide range of people - including sponsors, team members, clients, suppliers and internal department heads - who often have conflicting oals and competing priorities. They may also be located in different countries and speak different languages.
Today’s project managers must have the leadership and interpersonal skills
necessary to work in a culturally sensitive way with a variety of people and
personalities. IIL’s Leadership and Interpersonal Skills curriculum prepares
you to handle even the most demanding project and personnel situations.
An Integrated Skill Set
The world in which project managers work today is very different than it was a decade - or even a few years - ago.
Emerging technology has quickened the pace of communication and condensed the global working environment.
Team meetings may be face-to-face or virtual, and it is critical for project managers to appreciate diversity and
understand the challenges of working across cultures, time zones and geographies.
Technical expertise alone is no longer enough to effectively manage projects and programs. Communication,
negotiation and conflict resolution skills are as necessary as planning, scheduling and analysis. The best leaders are
those who possess Emotional Intelligence and have the ability to ask the right questions, consult with their team
members and listen. In addition, Project managers need to use the left (sequential, logical and analytical) and right
(creative, intuitive, holistic) hemispheres of their brains the way they use their left and right legs to walk.
Leadership and Interpersonal Skills Curriculum
The courses in this section of the catalogue are highly interactive and focus on guiding you to develop your own
personal leadership style and potential. They also help you maximize your competence and comfort level in the
interpersonal arena.
Advancing your leadership skills in both traditional and virtual settings will not only improve your team’s performance
- it will increase stakeholder engagement and commitment. Leadership Skills for Project Managers is a great introductory course, while Managing and Leading Projects Across Organizational Boundaries is targeted to leaders with
a bit more experience. If you work with teams across geographical boundaries, take a look at Leading Cross-Cultural
Virtual Teams, or learn how to increase engagement and empower your team in Leadership and The Power of Acknowledgment®.
Other courses in this section will enhance your ability to motivate and inspire those around you; strengthen your abil-
ity to deal with negativity, resistance and conflict; and maximize your ability to influence, facilitate, mentor, network
and coach. They will also help you communicate the right information to the right people at the right time, using the
most effective channels.
Leverage the power of our wholly-owned network of IIL companies, strategically located all over the world. We have deep experience working in
different languages, cultures, countries and industries and are proud to be the training solution partner of choice for many top global companies.
