Effecting Business Process Improvement
The Proactive Business Analyst
Business Analysts facilitate the solution of
business problems. The solutions are put into
practice as changes to the way people perform
in their organizations and the tools they use.
The Business Analyst is a change agent who
must understand the basic principles of quality
management. This course covers the key role
that Business Analysts play in organizational
change management.
Prerequisites
This course is aimed at people who are
practicing Business Analysts or who have had
previous Business Analysis training.
Course Level
Intermediate/Advanced
Who Should Attend
It is important for you to attend if you:
Work as a Business Analyst
Analyze the results of technical solutions to
business problems
Participate in the initiation and/or
management of change in the organization
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Performance Focus
Business Analysis
Defining solutions to business problems
Managing organizational change
Enterprise analysis
Analytical methods
Work-flow modeling and analysis
Process and data modeling
Business process reengineering
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What You Will Learn
You will learn how to:
Define and document a business process
Work with various business modeling
techniques
Perform an enterprise analysis in
preparation for determining requirements
Analyze business processes to discern
problems
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Course Overview
Getting Started
Introductions
Course structure
Course goals and objectives
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Foundation Concepts
Overview of Business Analysis and process
improvement
Defining the business process
Introducing the proactive Business Analyst
Focusing on business process improvement
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Launching a Successful Business Process
Improvement Project
Overview of the launch phase
Understanding and creating organizational
strategy
Selecting the target process
Aligning the business process improvement
project’s goals and objectives with
organizational strategy
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Defining the Current Process
Overview of current process phase
Documenting the business process
Business modeling options: work-flow
models
Business modeling options: Unified
Modeling Language (UML) model
adaptations for business processes
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Analyzing the Current Process
Process analysis overview
Evaluation: establishing the control group
Opportunity techniques: multi-disciplinary
problem-solving
Opportunity techniques: matrices
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Building and Sustaining a Recommended
Process
Overview of the recommended process and
beyond
Impact analysis
Recommended process
Transition to the business case
Return to proactive state
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Summary
What did we learn, and how can we
implement this in our work environments?
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Take advantage of the flexibility, customization, focus and control that onsite training offers and let us tailor a course or program to align with your
company’s mission, values and unique business needs. We can deliver any course to your team or organization in a private format - at your location, at
one of our training sites or in a virtual setting. Email us at onsite@iil.com for a free consultation today or visit www.iil.com/onsite for more information.
VIRTUAL CLASSROOM: Dynamic and fully interactive, a live, online version of this course is led by an instructor and conducted in real time.
#8925 / Four 3-hour sessions
1.2 CEUs / 12 PDUs / 12 PD Hours / 12 CDUs
Price: USD 850
TRADI TIONAL CLASSROOM: Engage with our instructors and a diverse group of peers in a Traditional Classroom version of this course.
#3025 / 2 Days
1.4 CEUs / 14 PDUs / 14 PD Hours / 14 CDUs
Price: USD 1495
ON-DEMAND LEARNING: Set your own pace with a recorded online version of this course and log on when and where you learn best. #PA8925 / Four 3-hour sessions
1.2 CEUs / 12 PDUs / 12 PD Hours / 12 CDUs
Price: USD 850
