ON-DEMAND LEARNING: Set your own pace
with a recorded online version of this course
and log on when and where you learn best .
TRADITIONAL CLASSROOM: Engage with our
instructors and a diverse group of peers in a
Traditional Classroom version of this course .
VIRTUAL CLASSROOM: Dynamic and fully
interactive, a live, online version of this course is
led by an instructor and conducted in real time .
Customized Learning: We will tailor any course based on your company’s needs .
For a free consultation or quote please email Learning@iil.com or visit www.iil.com/onsite.
Website: www.iil.com • TEL +1-800-325-1533 or +1-212-758-0177 • Email: Learning@iil.com. Visit www.iil.com/worldwide to access local pricing and schedules.
In the past, ITIL® focused heavily on making improvements purely within IT departments; however, it now seeks to
maximize IT’s integration with the organization as a whole to ensure alignment with corporate business strategies. Our
ITIL experts focus on creating enterprise solutions for you to realign and optimize your department’s current operations;
whether your staff chooses to obtain Foundation-level certification or beyond, your IT department will immediately
become more effective in helping your organization realize its goals.
At IIL, we have experienced professionals who excel at translating core IT frameworks into real business processes. Our
experts focus on integrating IT service management with your business strategy to produce visible results. Most
importantly, they understand the importance of your IT infrastructure, how IT affects all parts of your business, and how
to optimize your IT processes to lead to sound business decisions.
From an enterprise solution perspective, improving your IT infrastructure can bring the following benefits to the entire
• Resource consolidation across departments
• Generation of optimal support models
• Creation of frameworks for improved process evaluation and asset management
• Implementation of a thorough service architecture focused on business expansion and disaster recovery
• Identification of ways in which project management and Six Sigma training can benefit from ITIL
Achieving Business Goals Through IT
©Official Accreditor 2012
The ITIL Expert Certification begins with our ITIL Foundation course and culminates in our capstone course: Managing
Across the Lifecycle . In between, you are free to choose your intermediate courses, so long as you meet the requirements
of obtaining 22+ total credits across the full Service Lifecycle . Alternatively, each course can also stand on its own as an
We can help you find the perfect path towards your ITIL Expert Certification by matching your business needs with the
different courses that we offer. Whether you are a CTO seeking to become more involved in your organization’s overall
business decisions or an IT manager seeking to increase your process abilitities and efficiency levels, IIL will work with
you to create your optimal path .
ITIL® and IT Infrastructure Library® are registered trade marks of AXELOS Limited.